ARULSAKTHI.K

OFFICE EXECUTIVE, DOCUMENT CONTROLLER, DATA ENTRY OPERATOR

Admin Executive | Iswarya Health Private Limited | May 2024 – Present Managed hospital equipment and facility licensing, ensuring compliance and timely renewal. Maintained accurate records and updated G-Sheets, contributing to efficient data management. Processed cash closing and bank deposits, ensuring accurate financial reconciliation. Developed and managed staff duty rosters, optimizing staff allocation and minimizing scheduling conflicts. Cultivated positive customer relationships and addressed concerns promptly. Coordinated hospital maintenance activities, ensuring a safe and functional environment for patients and staff.

• Handling hospitalequipmentlicense&hospitallicenserenewalwork,updating g-sheets regularly.
• Handling dataentry&documentationwork,cashclosing&bankdepositwork.
• Handling staffdutyrosterwork.
• Handling customerrelationshipswork&hospitalmaintenancework.

Office Staff & Data Entry Operator | Fahad S. Al Tamimi | November 2019 – December 2021 Streamlined administrative and data entry operations supporting the maintenance of over 1,000 heavy equipment units (trucks, loaders), ensuring data integrity and efficient workflow. Provided comprehensive administrative support, including data entry, document management, and distribution, contributing to a demonstrably improved workflow. Maintained meticulously detailed and readily accessible equipment documentation and data entry records, guaranteeing data accuracy and facilitating rapid retrieval. Managed incoming mail, interoffice communications, and physical files, enhancing organizational efficiency and reducing processing time. Generated monthly operational reports for management, providing critical data that informed strategic decision-making. Proactively coordinated parts orders and tracked inventory with the store department, minimizing equipment downtime and ensuring timely availability of essential components. Managed phone inquiries and addressed clerical tasks, escalating complex issues to management while consistently delivering excellent customer service. Implemented document control processes, significantly improving the accuracy of equipment records and reducing errors.

• Delivered high-level administrative support, including data entry and document distribution tasks.
• Maintained detailed documentation&data entry work for each piece of equipment separately for easy access.
• Handled incoming mail and interoffice communications while organizing physical files efficiently.
• Generated monthly operational reports for management review, facilitating informed decision-making.
• Coordinated parts orders and managed inventory follow-ups within the store department.
• Addressed phone inquiries and clerical tasks, escalating issues as necessary to management.
• Implemented document control processes to enhance accuracy and reduce errors in records.

Provided comprehensive administrative support, streamlining office operations and data management processes. Managed billing records, medical records, and the store department, ensuring accuracy and efficiency. Trained new staff on medical recordkeeping and billing procedures. Implemented a systematic hardcopy filing system, enhancing document accessibility and ensuring 100% compliance with regulatory requirements. Addressed phone inquiries promptly, resolving concerns independently and escalating complex issues to management. Proactively managed the timely renewal of medical equipment, preventing operational disruptions and maintaining service continuity. Maintained printers and hospital software, resolving technical issues efficiently and minimizing downtime.

• Provided training to new staff on procedures for medical record keeping and billing practices.
• Facilitated reimbursement processes for patients effectively.
• Organized hard copy files systematically, enhancing document accessibility and compliance.
• Responded to phone inquiries, addressing concerns while escalating issues to management as necessary.
• Ensured timely renewal of medical equipment, maintaining operational continuity.
• Assisted with maintenance of printers and hospital software, resolving technical issues promptly.

Provided technical support for Air India Booking Office, managing systems, printers, routers, and resolving hardware/networking issues. Diagnosed and resolved client needs, improving service quality and satisfaction. Generated and distributed daily and monthly performance reports to team leaders, enabling data-driven decision-making. Logged service delivery complaints and expedited timely follow-up actions, ensuring resolution. Coordinated with external professionals to streamline workflows and enhance operational efficiency.

• Managed systems, printers, routers, and hardware/networking issues for Air India Booking Office.
• Identified and resolved client needs to enhance service quality.
• Produced and distributed daily and monthly reports to team leaders for performance tracking.
• Logged complaints from service delivery departments and ensured timely follow-up actions.
• Coordinated with external professionals to facilitate efficient workflows.

System Administrator, Gleam Technologies, May 2011 – August 2012 Maintained and optimized system and printer performance, ensuring minimal downtime. Responded to and resolved user requests and incidents, contributing to a 15% improvement in operational efficiency. Troubleshooted and resolved hardware and networking issues, escalating complex problems to specialized support, while delivering high-quality service and support to effectively address technical challenges.

• Monitored and maintained systems and printers for optimal performance.
• Responded promptly to logged requests and incidents, improving operational efficiency.
• Resolved hardware and networking issues while escalating complex problems to specialized support.
• Delivered quality service and support to effectively address technical challenges.